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Terms & Conditions

Last updated: 2026 eSeva Smart CRM โ€” SaaS for CSC centers
These Terms govern your use of eSeva Smart CRM โ€” the CRM platform for CSC and multi-service centers. By taking a trial, registering a center, or purchasing a plan, you agree to these Terms.

Acceptance of Terms

By using eSeva Smart CRM, you agree to these terms. If you are using this service on behalf of a company or center, you confirm you are authorized to accept them.

Use of Service

Billing

All paid plans are prepaid. Charges follow the plan you select on the Pricing page. Refunds are only as stated in our Refund Policy.

Data Ownership

You own your center and customer data. We do not sell or misuse it. We process it only to provide the CRM service. See our Privacy Policy for details.

Termination

Accounts that violate these Terms may be suspended or closed. You may stop using the service anytime. Paid plan rules and refunds follow the Refund Policy.

In plain language: use eSeva fairly, keep your login safe, and your data stays yours.

Have a question?

For anything about these Terms or eSeva Smart CRM โ€” reach us directly.