eSeva Smart CRM
Frequently Asked Questions
Frequently Asked Questions
Is there really a 7-day free trial? Do I need a credit card?
Yes. Your 7-day free trial gives full access to CRM features with zero payment required. No credit card, no bank details — register, verify your mobile, and start immediately.
What is eSeva Smart CRM?
eSeva Smart CRM is built for CSC and multi-service centers. Manage customers, track services (PAN, Aadhaar, Passport and more), send WhatsApp reminders, record payments, and see daily reports — all in one dashboard.
What types of services can I track?
All government and private services your center offers — PAN Card, Aadhaar, Passport, Ration Card, Driving Licence, Insurance, Banking (BC), Scholarship forms, and any custom services you add. There is no limit on service types.
How does the WhatsApp reminder feature work?
Once you add a customer's mobile number, eSeva can send WhatsApp reminders for pending services, payment due dates and document status. You can also send festival banners and promos in bulk — WhatsApp credits are included in your plan.
How many customers can I add? Is there a limit?
No limit on customers, leads or service records. Whether you serve 100 or 10,000 customers, eSeva Smart CRM handles them without extra charge per customer.
Can I use eSeva CRM on my mobile phone?
Yes. It is fully mobile-responsive. Open any smartphone browser, visit the site, and log in to your dashboard — no app download needed.
How much does it cost?
Start with a free 7-day trial. After that, choose a plan that fits your center — see live prices on the Pricing page. No hidden charges for adding customers or services.
Do I need extra software or a special computer?
No. eSeva Smart CRM runs in the browser on your existing PC or phone. Just a working internet connection and your center login.
Still have a question?
For anything about eSeva Smart CRM — reach us directly.